Operations vs Projects Balance in IT infrastructure teams

Operations vs Projects Balance in IT infrastructure teams

For the past two years, I have been managing a team responsible for the data center infrastructure. It is a medium-sized team in charge of the HPC clusters, bare-metal servers, storage, network, and virtualization and container platforms.
This team has a dual mandate: keep daily operations running smoothly and carry out innovative and challenging engineering projects. As the person responsible for resource management and keeping the team’s project schedule on track, one important challenge is to find the right balance between these two responsibilities. This requires a strategic approach to resource allocation and time management.  Let me give you my take on the operations vs projects balance in IT infrastructure teams.